Shipping Policy
🚚 Shipping Policy
We process and dispatch all orders within 24–48 hours (working days).
Delivery time may vary between 2–5 business days depending on your location.
Customers will receive a tracking number once the order is shipped.
Shipping charges (if any) will be displayed at checkout before you confirm you
r order.
Refund Policy
💰 Refund Policy
Refunds are only applicable for defective, damaged, or wrong items received.
Refund requests must be made within 7 days of delivery.
Refunds will be processed to the original payment method within 5–10 working days after inspection.
Shipping costs are non-refundable, unless the return is due to our error
Cancellation / Return / Exchange Policy
🔄 Cancellation, Return & Exchange Policy
Order Cancellation: Orders can only be canceled within 12 hours of purchase. After this period, the order will be processed.
Returns: Products can be returned within 7 days of delivery if they are unused, in original packaging, and with proof of purchase.
Exchanges: Exchanges are allowed only for items with manufacturing defects or wrong items shipped.
Non-Returnable Items: Certain categories such as personal care, undergarments, and perishables (groceries/food) are non-returnable for hygiene & safety reasons